Service & Support

Do you need service and support for your Hoffman's Appliance? We will connect you with the local repair specialist, for both warranty and non-warranty work.

We have partnerships with several local repair outfits, so we're able to refer you to an entire service department of experts.

Contact Us (585) 427-7300 and we'll take it from there!

Parts Department

Our complete Parts Department features thousands of appliances parts in stock for your repair and replacement needs. We offer the manufacturers' warranty on all parts we sell for Amana, Asko, Bertazzoni, Bosch, Broan, Danby, Electrolux, Fisher Paykel, Frigidaire, Hotpoint, Jenn-Air, KitchenAid, LG, Maytag, Miele, Samsung, Sub-Zero, Thermador, Uline, Vent-A-Hood, Viking, Whirlpool and Wolf to name a few. Our Expert Protection packages offer extended service plans for your purchase after the manufacturer warranty runs out. Extended service plans can prove invaluable if the product requires repair or replacement parts. You can't put a price on peace of mind.

Please provide your model and serial number and we will ship to you overnight. Marcone/AP 1-800-380-7621


Usually next day delivery on all stock merchandise.


We will deliver & install all free standing appliances (normal installation) free of charge. We also have professional installation available on all built in appliances (fee varies on work needed).


3450 Winton Place
Rochester, NY 14623

Phone: (585) 427-7300

Store Hours:
Monday - Friday 10am - 8pm
Saturday 10am - 5pm
Sunday Closed


Service and Support